Which location did you visit  Choose the location Atlanta Post Riverside Town Center Prado Alpharetta Windward Parkway
Guest Relations
(1) Was it easy to make your reservation?   Yes   No
(2) Have you been offered a password for internet booking?   Yes   No
(3) Was your appointment confirmed?   Yes   No
(4) Were your needs met at the front desk?   Yes   No
(5) Team member who served you:   I don't know  
(6) Comments about answers above
Shampoo Area
(1) Did you receive a scalp or hand massage?   Yes   No
(2) Were you told what products were used on your hair?   Yes   No
(3) Team member who served you:   I don't know  
(4) Comments about answers above
Hair services
(1) Did your stylist listen?   Yes   No
(2) Were they running unreasonably late?   Yes   No
(3) Did they explain what products were used on you?   Yes   No
(4) Have you enjoyed your hair?   Yes   No   Not sure (see below)
(5) Team member who served you:   I don't remember  
(6) Comments about answers above
Overall Impression
(1) Was the salon clean?   Yes   No
(2) Were we professional   Yes   No
(3) Would you recommend us to a friend?   Yes   No
(4) What did you like the most?
(5) What did you like the least?
(6) What would you like to see different on your next visit?

(7) I would like to speak with someone from the salon   yes   No
(8) Name  Phone